Cm2 believes that online gaming should be an enjoyable source of entertainment — not a burden. We provide a range of tools and resources to ensure you always play within your limits and enjoy a healthy experience.
Responsible gaming means enjoying online wagering activities purely as entertainment — not as a way to make money or solve financial problems. It involves self-awareness, self-control, and the ability to recognise when gaming starts to negatively affect your daily life.
At cm2, we understand that the majority of our players enjoy gaming in a healthy and controlled manner. However, we also recognise that for some individuals, gaming can develop into a habit that becomes difficult to manage. That is why we invest seriously in building tools that help all users stay in control — before it becomes a problem.
Cm2's approach to responsible gaming goes beyond mere regulatory compliance. It is a core company value — that every player deserves a safe, transparent, and meaningful gaming experience. Our platform is designed with features that help you make smart gaming decisions from the very start.
Important Reminder: If you feel that gaming is starting to interfere with your life, contact our support team immediately. We are here to help, not to judge. Choosing to seek help is a sign of strength, not weakness.
The cm2 platform is for adult users aged 18 years and above only. We employ a strict identity verification (KYC) system to ensure no underage users can access our platform.
Decide how much money you are willing to lose before starting a session. Treat it as the cost of entertainment, not an investment.
Use cm2's time limit tool to set session durations. Taking regular breaks helps you make more rational decisions.
Chasing losses is one of the most dangerous warning signs. If you are losing, accept it and end your session.
Avoid playing when you are stressed, sad, or under pressure. Emotional instability can negatively affect your betting decisions.
Gaming should be one of many activities in your life — not the only one. Keep your social relationships, work, and health as your top priorities.
All of these responsible gaming tools are available free of charge to every registered cm2 user. You can activate or modify these settings at any time through your account.
Set daily, weekly, or monthly deposit limits to control how much you add to your account. These limits take effect immediately and require a 7-day waiting period to be raised — giving you time to think clearly.
Set daily or weekly session time limits for yourself. When the limit is reached, the cm2 system will automatically remind you and can be configured to end the session to ensure you take a proper break.
Set the maximum loss amount you are willing to accept per day, week, or month. Once this limit is reached, your account will be automatically blocked from continuing to wager for the specified period.
Need a break from gaming? Activate a self-exclusion period of 24 hours, 7 days, 30 days, or longer. During this time, access to your account will be fully blocked and you will not receive any promotional communications.
For those who need a more drastic measure, permanent self-exclusion is available. The account will be permanently closed and all marketing communications will cease. This decision is final and cannot be reversed.
Track your full history of gameplay, deposits, and withdrawals at any time. Detailed reports help you view your gaming patterns objectively and make more informed decisions about your playing habits.
Recognising early warning signs is the most important first step. If you or someone you know is showing any of the following signs, it is time to seek help or use the protection tools available.
Borrowing money to gamble — Taking out loans, running up credit card debt, or borrowing money from family and friends solely to continue gaming.
Constantly chasing losses — Unable to stop gaming after a loss and feeling compelled to keep playing to "win back" the money lost.
Hiding gaming activity — Lying to a partner, family member, or friend about the time and money spent on gaming.
Feeling restless when not playing — Experiencing anxiety, irritability, or depression when attempting to stop or reduce gaming activity.
Neglecting daily responsibilities — Work, school, family, or social relationships disrupted due to excessive time spent on gaming.
Needing increasingly larger bets — Feeling the need to continuously increase the amount wagered in order to achieve the same level of excitement.
Answer these short questions honestly. If you answer "Yes" to two or more, consider using cm2's protection tools or speaking with a professional.
These questions are adapted from the Gamblers Anonymous 20 Questions, a screening tool widely used internationally to identify problem gambling.
Using the responsible gaming tools on cm2 is straightforward and can be done on your own without contacting support. Follow these steps:
Access the platform via the cm2 website or mobile app. Make sure you are logged in to the correct account.
Click the profile icon at the top right of the screen, then select "Account Settings" or "Responsible Gaming".
Select the type of limit you want to set — deposit, playing time, loss, or self-exclusion. Each option comes with a clear description.
Enter your desired limit value and confirm the change. Limit reductions take effect immediately; limit increases require a 7-day waiting period.
Review your settings every month and adjust as needed. Use your activity reports to evaluate your gaming patterns.
If you feel out of control or need someone to talk to, the cm2 support team can help you activate protection tools or direct you to the right resources.
If you or someone you care about needs professional help with a gambling problem, the following resources may be of assistance:
Frequently asked questions from cm2 users about responsible gaming and the available protection tools.
Join the cm2 community of responsible players. Register today and access all our free protection tools from day one — because safe gaming is more enjoyable gaming.
By registering, you agree to the Terms and Conditions and Privacy Policy cm2. This platform is for adults aged 18 and above only.